Privacy Policy - Innoviva Home

Effective Date: 1 April 2025

At Innoviva Home (www.innovivahome.com), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website. By using our site, you agree to the terms of this policy.


Information We Collect

We collect personal information from you in several ways, including when you:

  • Place an order on our website

  • Subscribe to our newsletter

  • Contact us through forms or email

  • Browse our website (via cookies and analytics)

The personal data we may collect includes:

  • Full Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number

  • Payment Information (processed securely via third-party payment gateways)

  • IP address and browsing behavior (via cookies)

 

How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders

  • Send order updates and shipping confirmations

  • Improve your shopping experience

  • Respond to your customer service requests

  • Send promotional offers, updates, or newsletters (only if opted-in)

  • Prevent fraudulent activity and ensure website security

 

Sharing Your Information

We respect your privacy. We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Trusted third-party service providers (such as payment processors and delivery partners)

  • Analytics tools (like Google Analytics) to improve website performance

  • Legal authorities, if required to comply with laws or protect rights

All shared information is limited to the purpose and handled securely.

 

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items

  • Understand website traffic and usage patterns

  • Serve personalized content or ads (where applicable)

You can choose to disable cookies in your browser settings, but doing so may affect the functionality of the site.

 

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted and handled through secure payment gateways. However, no method of transmission over the Internet is 100% secure.

 

Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request data portability (where applicable)

To exercise any of these rights, contact us at: customer.innovivahome@gmail.com

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Innoviva Home
Email: customer.innovivahome@gmail.com
Website: www.innovivahome.com